| Education |  | 2007, A Levels: Music (A) Performance Studies (A) English (B) Psychology A/S Level (B)
Gorseinon College, Swansea | | 2007, First Class Honours Music Performing Arts
The Liverpool Institute for Performing Arts | | 2001, GCSE: Music (A) Drama (A) French (A) Welsh (A) Science (A) Religious Education (A) English Lit (A) Maths (B) English Lang (B)
Bishop Vaughan Comprehensive School | | | Additional Skills | | I am a graduate of The Liverpool Institute for Performing Arts with a First Class Honours degree in Performing Arts Music. My degree and previous work experience has enabled me to become an effective communicator and self motivated individual with a high level of interpersonal skills and the ability to work well within a team environment and on my own initiative. | | | Any other information | RELEVANT EXPERIENCE
Regus Business Centres, Central London Area,-September 2008-Present
Role: Casual Customer Services Representative -Various London Centres
*Meeting and greeting of guests, clients and visitors
* Answering & servicing of calls on a busy switchboard,
* Travel Arrangements-booking of couriers and Taxis
* Franking and Sorting of post
* General administrative duties.
* Ordering of company supplies/event catering
* Booking and Invoicing of meeting rooms
* Billing and Invoicing Clients
Soundsteps Music School-Sept 2008-May 2009
Role: Part Time Music Teacher
* Teaching groups of 6 years and up basic fundamentals about music theory and the electronic keyboard/piano
* Lesson Planning of various class stages and content
* Ensure that all classes are interactive and interesting for student
* Setting up of all lesson equipment including keyboards etc
* Regular feedback sessions with my line manger on classes and student's progress
Business Environment Group, 150 Minories, London: Sept 2007-July 2008
Role: Front of house receptionist for city business centre
* To ensure exemplary standards of front of house and customer service
* Deliver a professional and polished service to corporate clientele
* Meeting and greeting of guests, clients and visitors
* Answering & servicing of calls on a busy switchboard,
* Travel Arrangements-booking of couriers and Taxis
* Liaison with clients to organise meeting rooms, and booking of meetings/catering
Orion Management: December 2007-Present
Role: Front of House Steward/Host
* Steward in various performance venues across London including The Royal Festival Hall, The Old Vic Theatre and Cadogan Hall.
* Meeting & greeting of patrons & guests to the venue
* Ticket Checks and the selling of the performance merchandise
* Cloak Room and Reception duties
South West Wales Media Limited: May 2007-Sept 2007
Role: Customer Service Advisor (Temporary)
* High-quality interpersonal and communication skills were an essential component in my job role
* Resolving all customer queries in a professional and efficient manner.
* I was required to promote and sell the company's publications in order to meet the department sales figures
* The Retrieval of orders from lapsed clients of the company.
* I was also required to enhance the orders of existing customers by up selling and cross selling publications.
S&A International Stores: February 2005-May 2007
Role: Sales Assistant (Part Time)
* Cash handling, stock replenishment, stock ordering and telephone enquiries
Marks and Spencer: Summer 2004 & summer 2005
Role: Sales Advisor/Bra Consultant
* Delivering customer service on an individual basis including the fitting and measuring of the customer if required.
* I regularly operated the customer service desk; responsibilities included dealing with customer complaints, customer enquiries and customer orders. In addition to the above
* Promote and sell the in store credit card ensuring that I met the stores sales figures.
IT Skills: Microsoft Outlook, Word and, Powerpoint, | | | Referees | | Available on Request | |
| | | more details | | Experienced In | Conference Registration, Conferences, Flyering, Hospitality, Mystery Shopping, Reception, Sales | | Interested In | Conference Registration, Conferences, Exhibitions, Flyering, Hospitality, Hosting, Modelling, Mystery Shopping, Product Demonstrations, Public Relations, Reception, Roadshows, Sales | | Languages Spoken | Welsh | | Smoking habits | Never | | Drinking habits | Occasional | | Current Student | No | | Registered Self Employed | Yes | | Additional Skills | Actor, Singer |
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